Q: How much notice is needed when placing my cake pop order?
A: Cake pops orders should be placed at least 7 days in advance. For larger orders and custom designs, please contact us at least 2 weeks prior to delivery date. If you need something sooner, just ask. We will do our best to accommodate your request. A rush fee may apply.
Q: Do you ship during the summer months and/or to warmer climates?
A: Yes Goodiebites can ship in most cases. To ship our cake pops in warm weather, we may use frozen, reusable gel packs and ship ONLY via next day express services. This will help to ensure that your items arrive in the best condition possible. At times when the temperatures are extreme, we may advise against shipping. We recommend that your order be sent to the recipient's workplace or to an address where someone will be present to accept the package personally. Generally even if the cake pops soften a bit, if placed in the refrigerator upon arrival, the cake pops should firm back up. Unfortunately, WE CANNOT BE RESPONSIBLE for damaged cake pops which may happen due to shipping delays, postal conditions, or when packages are left in the sun and unprotected at time of delivery in hot weather. (Extra costs for warm weather shipping products will apply and you will be notified of amounts before your order is processed.)
Q: How should I care for my cake pops?
A: Cake Pops should be kept in a cool location away from direct sunlight and heat. On a cool counter they will last approximately 5 to 6 days and even longer if wrapped and refrigerated. (And seriously – who doesn't LOVE cold cake?)
Q: What type of delivery do you offer and how much is it?
A: Goodiebites, based in New York City, offers local weekday delivery anywhere in Manhattan from the Battery to 110th Street for $12.00.
Orders outside of Manhattan are shipped Express Mail via the United States Postal Service (USPS). Pricing is based on delivery location, package weight and dimensions. Your cake pops will be prepared the day before shipping to ensure that your order arrives fresh and beautiful, usually within 24-48 hours after mailing. For larger orders or to request additional shipping options, please contact us.
Q: What methods of payment can I use?
A: We accept MasterCard, Visa, American Express and Discover Card as well as PayPal.